Terms & Conditions
Welcome to ChromoXpert. These Terms and Conditions govern the use of our veterinary diagnostics and laboratory services. By accessing or using our website, you agree to the terms stated below.
1. Acceptance of Terms
By using our website or booking services, you agree to these Terms and Conditions in full. If you do not agree, please refrain from using our platform or services.
2. Scope of Services
ChromoXpert provides veterinary diagnostic and laboratory testing services based on the information and samples provided by customers. We reserve the right to modify, suspend, or discontinue any part of our services without prior notice.
3. Payment and Billing
All payments must be completed before the initiation of laboratory testing. Payment once made is non-transferable and subject to the Refund Policy.
4. Accuracy of Information
Customers must provide accurate and complete information when booking tests or submitting samples. ChromoXpert is not responsible for any incorrect results arising from incomplete or misleading data.
5. Data Privacy
We respect your privacy and ensure that all personal and pet-related data is protected as per applicable data protection laws. For more details, please refer to our Privacy Policy.
6. Service Limitations
ChromoXpert's test results are based solely on the provided samples. We do not offer veterinary treatment or medical consultation unless explicitly stated.
7. Governing Law
These Terms and Conditions are governed by the laws of India under the jurisdiction of Pune, Maharashtra. Any disputes shall be resolved amicably or through legal proceedings as necessary.
8. Contact Information
For queries regarding these Terms & Conditions, please contact our support team at support@chromoxpert.in.
Last updated on October 30, 2025